...and I'm so happy I did!
No, I don't enjoy firing people as much as Donald Trump but sometimes you need to do the deed. I had the same agent for 8 or so years. The first hint of the relationship changing came about 3 years ago or so when the smaller independent agency that I used was gobbled up by a larger agency. The changes weren't immediate but there was a feel that things were different. Then about a year after the acquisition we received a scary letter from the new company. The short of it was that our existing insurance company, Adirondack, didn't meet whatever new criteria the new company had. I spoke with the agent who reassured us that Adirondack was still a good company but that the new company just had different criteria. We were glad to hear this as we like Adirondack; we had experienced a claim and we thought they handled it very professionally.
No, I don't enjoy firing people as much as Donald Trump but sometimes you need to do the deed. I had the same agent for 8 or so years. The first hint of the relationship changing came about 3 years ago or so when the smaller independent agency that I used was gobbled up by a larger agency. The changes weren't immediate but there was a feel that things were different. Then about a year after the acquisition we received a scary letter from the new company. The short of it was that our existing insurance company, Adirondack, didn't meet whatever new criteria the new company had. I spoke with the agent who reassured us that Adirondack was still a good company but that the new company just had different criteria. We were glad to hear this as we like Adirondack; we had experienced a claim and we thought they handled it very professionally.